FAQs

IS YOUR CONTENT ORIGINAL?: Absolutely YES, all my films and stories are produced and created by Frolicme and are fully owned by Frolicme. They are 100% mine and the full catalogue can only be viewed at www.frolicme.com.

CAN I DOWNLOAD YOUR FILMS?: As a full paying monthly or more member, you can download any of my films in 3 specific formats to suit your needs 360p SD, 720p HD and 1080p HD. All you have to do is access the film of your choice and cliché SAVEME and choose which download you would like. Once unzipped this film is yours to enjoy time after time after time. Only the Trial membership restricts your ability to download until after the initial trial period when you become a full paying monthly member.

WILL I BE ABLE TO WATCH FILMS ON MY PHONE OR TABLET?: All my films are formatted to H.264 and compressed to play as an MP4 file so yes you can.

HOW OFTEN DO YOU PUBLISH NEW CONTENT?: I am continually updating and publishing new stories, films, photographic galleries, features and articles. Each week will see new publications, produced and directed by Frolic Media and therefore can only be viewed on this site. Anything published outside of my membership site is an infringement of my copyright. I pride myself on creating beautiful, original erotica that enriches the pleasures of love for both women and couples.

CAN I CANCEL MY MEMBERSHIP?: I have a selection of memberships to suit most needs and yes you can cancel any recurring membership package at any time. All you have to do is go to my CANCEL page and follow the instructions and no more payments will be taken, confirmation of this will be sent to you from either CCBill or Epoch, so you then can be sure. If you’re halfway through a month you will continue to enjoy full access to the site until the remaining period of your 30-day membership is concluded. However, I am not able to offer refunds on the remanding period of a cancelled recurring subscription.

Please note, by the nature of subscriptions, they are non-refundable as they offer a period of continued access to my site in return for an agreed payment. At the point you no longer wish to pay to have access, you can cancel at any time, at the end of the paid for the period your membership will then expire. There are a variety of payment prices and options to suit your requirement for access, some single payments for a fixed period of access, some ongoing recurring subscriptions which offer access until you cancel.

PRICE DISCREPANCY?: As a UK business, our prices are shown in Pounds (GBP) not Dollars or Euros etc. As the internet is a global shop my prices need to be converted to reflect your currency at the point of purchase and this is done by my payment provider. This does not mean that you are paying anymore living in California to that of someone in the south of France or London…it’s just a currency conversion to reflect the physical base price points. However when on the payment page you will see the payment reflected in your own currency so you know the amount to be charged.

WHEN ARE RECURRING PAYMENTS TAKEN?: Should you opt for a recurring payment option you will be rebilled 30 days from the day you sign up. Should you opt for my Trial membership you will be billed £4.95 at the point of signing up with a second payment being taken 5 days later for the next 30-day access. Thereafter you will be rebilled on a 30-day basis. Should you opt for an annual recurring membership, you will be rebilled 365 from the day you sign up. If you sign up for either a single month of £22.95 or a single annual membership of £59.95, this will not rebill and your membership will naturally expire at the end of the paid for period.

Please note, you will be rebilled when payments are due under the membership you initially agreed unless you cancel and receive a notice of cancellation. Please see details of how to cancel above. All memberships can be cancelled at any time by you the customer by simply visiting CANCEL

If you are at any time unsure of your membership and if and when it rebills, you can within MY ACCOUNT click on PAYMENTS HISTORY and it will specify the type of membership, its rebill value and the date of your next rebill. These details are also clarified upon the order form, the payment processor’s page and the email confirmation once you have successfully joined.

CAN I PAY BY PAYPAL?: Yes please just select Epoch as your preferred payment solution at the point of check out. This will then direct you to the PayPal payment window. Please note PayPal via Epoch is not available in all countries. If you have any queries regarding PayPal please email me directly  at anna@frolicme.com

CAN I PAY OVER THE PHONE?: Sadly this is not a service I can offer that this time.

ARE MY ONLINE PAYMENTS PROTECTED?: Absolutely YES, for me this is one of the single most important aspects of running my membership site. Because of this I do not handle or process any of the financial transactions and pay CCBill and Epoch both global financial payment processors to do this for me providing an unparalleled security solution that meets all global regulations giving my customers a total peace of mind payment solution.

WHAT DETAILS APPEAR ON MY BANK STATEMENT?: I am very conscious that we all need to ensure discretion is maintained and all that will appear on your bank statement is the name, Henry Evelyn. There will be absolutely NO mention of erotica or frolicme.com.

DO YOU SHARE MY MEMBERS DETAILS?: NO. I never not even with a gun to my head. I can absolutely assure you that I will never ever share your email details with any other company or organisation. I will from time to time email you myself to ensure all is well and that you’re aware of exciting developments but that is all.

IF I HAVE A PROBLEM WHAT DO I DO?: All you have to do is email me directly at anna@frolicme.com and I will be able to help in any way I can.

ARE YOUR FILMS EXPLICIT?: You will find that all my films are naughty in all the right places but do not focus on the gratuitous. For me, it’s about producing a moment that embraces everything erotic sex should be about, lots of kissing, touching, love-making, respect, passion, excitement and orgasmic situations through and through. It is a sex-positive site promoting consensual beautiful erotic moments. Please be aware though, they are adult 18+ films.

WHY DON’T YOUR MODELS WEAR CONDOMS?: I love to try and produce films that represent the intimacy that comes from sharing the passion with a lover and where possible like to work with models that meet all the stringent health checks and regulations needed to work in an unprotected way. I have absolutely no hard or fast rule on this and indeed have a couple of protected shoots in production as they worked for the type of storyline that I am producing.

DO YOU PRODUCE DVD’s / BLUE RAYs?: At this time I have not been interested in cataloguing my films on a DVD which is why I provide all my members with quality streaming and a download function for all my films.

AM I LOOKING FOR NEW MODELS?: Absolutely, I would love to hear from any new models that feel they would be interested in talking further. I work as a small team so am even happy to hear from amateurs that are looking to do something completely wild and put another tick on that bucket list!!

WHAT DO I DO IF I FORGET MY LOG-IN DETAILS?: All you have to do is request them to be resent and an email will automatically be forwarded. Alternatively simply email me anna@frolicme.com and I will reset your details and forward them by return.

I CAN’T SEEM TO LOG IN?: Please note that the username and password defaults to all lowercase so if you use a mix of upper and lowercase, please try again in all lowercase… if you continue to have problems please just email me at anna@frolicme.com and I will look into this further and fix the problem. Please note that I am based in England so depending on your location it may take me a few hours to respond as I may be tucked up in bed!

If you have any other questions that you would like adding, please do forward them to me at anna@frolicme.com .

Thank you and enjoy Frolicme.com

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